The help desk initiative aims at providing legal aid and advice to the marginalized and indigent people in Zimbabwe. Through the initiative, CATCH aims at helping the indigent groups realize their rights to access justice in the formal justice system. CATCH provides these services through its presence at court under with the provision of legal advice, drafting of court papers, filling in court forms and providing information on various aspects of the law. Under the help desk initiative, CATCH also applies the social legal model that looks beyond the legal issues affecting clients. CATCH through its lawyers and paralegals maintains a presence at various courts and further link up with its social workers who offer psychosocial support to identified clients. CATCH maintains its presence at Harare Civil Court, Chitungwiza Magistrate Court, Goromonzi Magistrate Court, Gweru Magistrate Court, Shurugwi Magistrate Court, Esigodini Magistrate Court, Mutare Civil Court, Chipinge Magistrate Court, Rusape Magistrate Court and Bindura Magistrate Court.
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